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What types of rooms are available and how are the equipped?
You can choose between double rooms with one big size bed (for one or two people), twin rooms (2 beds) and family rooms (up to 4 people). Furthermore all B&B Hotels offer barrier-free rooms. All rooms are equipped with air conditioning, sound insulated windows, satellite TV for free, WIFI for free, a desk and chair as well as a bathroom with shower and toilet.
Are the rates per room or per person?
The rates are per room and night.
Can four adults stay in a family room for four persons?
The family rooms for four persons are intended for either 1 adult and 3 children, 2 adults and 2 children or 3 adults and 1 child or 4 adults.
How do I get access to a reserved room?
Every guest is given a 6-digit access code when they check in at the reception or the check-in terminal. This code must be entered on the keypad at the room door.
Can I order an additional bed for my room?
No, due to safety and insurance reasons we can unfortunately not provide additional beds in our rooms.
Are barrier-free rooms available?
Yes, all of our hotels offer barrier-free rooms.
...regarding food and drink
Can I have breakfast in a B&B Hotel even if I'm not a guest?
Yes, you can enjoy the B&B breakfast buffet even if you are not a guest.
What food and drinks are offered in the hotel?
Apart from the B&B breakfast buffet, there is a wide selection of snacks and drinks available in the vending machines in the hotel lobby.
Can I still book the B&B breakfast buffet once I have arrived?
Yes, you can book the B&B breakfast buffet at any time during your stay.
…regarding payment methods and cancellations
What payment methods do the hotels offer?
All Polish B&B Hotels accept cash in PLN and the following credit cards: Visa, Mastercard and American Express.
What happens if I need to modify or cancel a reservation?
Conditions relating to modified or cancelled reservations are outlined in our terms & conditions.
What does the cancellation of a reservation or a no-show cost?
The costs for cancelled reservations and no-shows are outlined in our terms & conditions.
…regarding general information
Where can I find the contact details of a B&B hotel?
Contact details for each B&B Hotel can be found on the respective hotel page.
What sort of questions can I ask B&B Hotels via the contact form?
For general inquiries please use the contact form. If you have a question regarding a reservation or need to ask a hotel for detailed information, please contact the hotel you're interested in directly.
What are the opening hours, breakfast and check-in times?
The receptions in our hotels are occupied 24h a day, breakfast is served from Monday to Friday from 6:00 am to 10:00 am, on weekends from 6:30 am to 11:00 am. Rooms are available from 2:00 pm and have to be vacated by 12 noon on the day of departure.
Can I bring my pet?
Yes! Pets don't have to stay outside and are welcome under your supervision for a minimal fee.
Do you offer car parks and how much does it cost?
Yes, in all B&B Hotels we provide you with parking for a reasonable price.
Which TV-channels do I have access to in my room?
We offer a lot of satellite TV channels. Please note that the channels vary from hotel to hotel. For specific inquiries about the programs, please contact the respective hotel.
How does the Wi-Fi access work?
In a few simple steps you can get free access to the internet. All you need is a Wi-Fi-enabled laptop and a mobile phone. You can ask our reception for the detailed instruction.
Where can I find an overview of the B&B hotels in Poland?
An overview of all B&B Hotels in Poland can be found here.
…regarding reservations and check-in
I haven't received a confirmation of my reservation – what should I do?
Please contact the respective hotel directly.
What is the difference between a standard and a guaranteed reservation?
With a simple (standard) reservation, we promise to keep the room available for you until 6:00 pm on the day of arrival. If you would like to arrive after 6:00 pm, please make a guaranteed reservation – then you can arrive at any time. Please note: To confirm a guaranteed reservation, we will need your credit card details. A guaranteed reservation can be cancelled free of charge before 6:00 pm on the day of arrival. For more information, please see our terms & conditions.
What do I need to consider when I arrive after 6:00 pm?
If you are likely to arrive after 6:00 pm, please contact the respective hotel beforehand to change your booking to a guaranteed reservation. To do this, you will need to provide your credit card details. Once you've guaranteed your reservation by credit card or bank transfer, it will be kept open until after 6:00 pm. For more information, please see our terms & conditions
How can I book without credit card during exhibition and event periods?
In general, you always need to guarantee your reservation with a credit card. If you do not have a credit card, we suggest that you contact the hotel you're interested in directly and ask them about advance payment options.
Until when do I need to check out?
In our hotels no check-out is required. Rooms are available from 2:00 pm and have to be vacated by 12:00 noon on the day of departure.